Hello Chuck,

First of all, your two employees have done an excellent job for me. I told them the same in person before they left. Now I say thank you to you.

********** ordered the wrong size panels. The center one is ok. They will come back most likely next week. At first I thought that you folks have to come too. They later explained to me that the glass will be put from inside (the house). You folks have done everything they need to do. Please ignore my message to your phone.

- K

Below is a recommendation from a North Raleigh Realtor.

Hello Chuck!

As you know, for several years, you are the only person we have chosen to refer to our valued clients for servicing their various needs regarding any home issues relating to maintenance/repairs. The liability for a bad referral can be huge, so we are VERY careful who we refer. From the first time we met with you to perform work on my personal house (you came to us as a referral from someone else), we were very impressed, both with your professional demeanor and the quality of your work. As such, we feel very confident in referring you to all of our clients. When I give your name to my clients, the first thing I tell them is that with each referral, the clients are so impressed with you that they continue to use your services long after the initial work, and, to refer you to their friends. The quality of your work is very professional, you are quick to follow up with the referral, and you stand behind what you do. A recent, specific issue comes to mind……a seller and his agent were refusing to fix disputed items on a home inspection. Due to your professional style, knowledge and presentation of the problems, the seller immediately sensed you knew what you were doing and not only agreed to fix the issues, but to employ you to do so. I think the fact that the people we refer to you continue to use and refer you for other services says it all……..I’m just afraid to continue to give out your name due to all the calls you are getting for repeat business……….we’re going to be standing in line!!!!!!

- Raleigh Realtor Ruby Henderson

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